CUSTOMER INFORMATION / GB
Delivery & collection enquiries
Delivery is discussed after a request. This site does not automatically book dispatch, quote a universal shipping charge or promise an arrival date.
Before agreeing a purchase
Ask whether the actual goods can be supplied to your address and what the complete delivery arrangements would be. Give the product name or MP identifier and quantity. The request subtotal is for products only; it is not a confirmation that delivery is available or free. Any charge and delivery method must be agreed before payment.
Address information
The checkout address is used to understand the request, not to trigger a shipment. Check your address line, town or city and postcode carefully. If something changes after submission, contact the business with your reference. Do not assume changing a saved browser draft updates a server record or an arrangement already agreed directly.
Timing and date-sensitive gifts
No fixed dispatch period, next-day service, courier brand or guaranteed arrival is claimed on this website. If a gift is needed for a particular date, explain that before agreement and ask what can actually be offered. A request confirmation records the enquiry only; it is not a dispatch notification or evidence that the deadline can be met.
Collection needs prior agreement
The company address is provided for identification and contact. Opening hours, walk-in retail access and collection slots have not been provided. Do not travel on the assumption that an item or person will be available. Ask whether collection is possible, where to collect, what identification is needed and how the appointment will be confirmed.
Changes and unsuccessful delivery
If you need to change an agreed address or delivery method, contact the business promptly. Feasibility and any revised charges should be explained before you accept them. For a missed or unsuccessful delivery, follow the instructions supplied with the agreed service and notify the business; this site does not invent a universal redelivery fee or process.
Damage, loss or unexpected goods
Keep useful evidence such as the reference and a concise description of what happened, and contact the business about goods damaged or missing in transit. Photographs may help but unnecessary personal data should not be shared. Responsibility and remedies depend on the actual consumer agreement and applicable law; statutory rights are not removed by this notice.
What to confirm in writing
Before payment, confirm the actual products and quantities, delivery destination or collection point, complete cost, expected timing and how problems will be handled. Keep that confirmation alongside your request reference. No automatically saved request proves a shipment or collection appointment, and no automatic email or tracking message is sent by this checkout.
Contact details
7TH MAGPIE LTD
389 Jenkin Road, Sheffield, England S9 1AY
Company number 16949414
[email protected] · +447344559393
Include the request reference when you have one. Do not send payment card data or unnecessary sensitive documents.